Your appointment
This page was updated 3 August 2023
We screen and check everyone arriving for a clinic or outpatient appointment.
You will either be asked to fill out a form in a safe area, or a member of staff will ask you the questions directly at the start of the appointment.
When you arrive
Please follow the guidance posters in the reception and waiting room areas.
See our patient and visitor poster (pdf)
Remember to regularly wash your hands and use the hand sanitiser and gels provided.
You do not need to wear a face mask unless you have respiratory symptoms.
Inform reception or the department you’re visiting if you have any respiratory symptoms, such as:
- Chest or nasal congestion
- Sore throat
- High temperature
- Wet or dry cough
- Shortness of breath
- Runny nose
- Fatigue
- Body aches
- Diarrhoea
- Feeling or being sick
- Sudden onset of Rashes
Find out more about changes to our children, young people and family (CYPF) services (opens new browser tab)
Take a look at the following NHS guides if you’re returning home from hospital, or from A&E or a GP consultation.
Read NHS guidance if you’ve been discharged from A&E or GP consultation (pdf)
Read NHS guidance if you’ve been discharged from hospital (pdf)
How you can help us, including donations