Accessibility information
We have a number of facilities available at King Edward VII Hospital.
View a detailed accessibility guide created by AccessAble for this location, including information about entrances, facilities, and parking, to help you plan your visit.
Ramped/sloped access that is long/steep (may have manual doors)
Assistive listening, hearing loop
Onsite parking including blue badge/accessible parking bays.
Frequently asked questions
What accessibility features does this site have?
We have a number of facilities available at King Edward VII Hospital, including:
- Wheelchair and step-free access
- Access to disabled toilets
- A translation service
- A braille translation service
- A signing service
What other facilities are available at this site?
We have a number of facilities available at King Edward VII Hospital, including:
- Children's play area
- Café
Is there car parking?
This hospital site is owned by NHS Property Services (NHSPS), which manages the car parking arrangements.
From 1 October 2021, car parking charges will be suspended until further notice. They may be re-implemented at a future date. Information will be posted here, and our social media accounts, when available.
We have free on-site parking for our staff and patients as well as disabled parking to provide easy access to our site.
Can I get help with travel costs?
If you are in receipt of a welfare benefit or are on a low income, you may be eligible for help with travel costs.
Visit the NHS website for more about Healthcare Travel Costs Scheme (HTCS).
Are there service specific opening times?
Location and service specific opening times may differ. Please contact the service directly to check opening times.
What are the out of hours for our Windsor area GP Service?
Appointments arranged by GPs only.
Monday to Friday: 6.30pm to 9.30pm
Saturday: 9am to 5pm
Sunday: Closed
Opening times for Eye Clinic provided by Royal Berkshire Hospital (RBH)
You can find key information around this service by visiting the RBH website.
We can also help you with
How do I request an interpreter?
We can provide language translation and interpretation support.
Tell our staff which language you prefer to use, and we will make sure the right communication support is in place for your assessment and treatment. Please let us know as early as possible so we can ensure the appropriate translation or interpreting support is available.
We offer a range of professional services to ensure everyone can understand and be understood:
- Telephone interpreting
- Video remote interpreting (VRI)
- Face‑to‑face interpreting
- Written translation
- British Sign Language (BSL) interpreting
How can I get information in an accessible format?
Anyone with a disability, impairment, or sensory loss has the right to receive information in a format that meets their needs.
Under the Accessible Information Standard (AIS) – a legal requirement for all health and adult social care providers – we must ensure that people who use our services, including carers and families, can understand the information we provide and communicate effectively with us.
We can offer information in a range of accessible formats, including:
- British Sign Language (BSL)
- Large print
- Braille
- Audio
- Easy read
- Text message
- Face‑to‑face support with a carer or advocate present
If you need information in any of these formats, please tell a member of our team and we will make sure your communication needs are met.
Getting here
By car
Access to the hospital is via A308.
Via M4 - junction 6
Via M25 - junction 13, 14 or 15
By bus
The hospital is serviced by local bus operators Carousel Buses and Thames Valley Buses.
All buses either pick up and set down at the bus stops right outside the entrance.
Bus company timetables
By train
Windsor train station is approximately a mile away from the hospital. Taxis could be used for the onward journey to Kind Edward VII Hospital or The Parapet.
National Rail provides a journey planner and live updates. You can contact them by phone on 03457 48 49 50
Access to outpatients
On arrival through the main entrance, the reception desk is straight ahead, and the outpatients department is off to the left.
Patients and visitor information
Find out more about visiting our locations as an outpatient, inpatient or visitor.
Learn more