Minor Injuries Unit (MIU)

Our team of Nurses and Paramedic Practitioners can help you if you have a minor injury.

You must book via NHS 111 to access our service. Please do not arrive unless you have an appointment.

We’re open between 8am and 10pm, every day.

If you have an urgent medical concern, call NHS 111 first.

Depending on your needs, they’ll advise you what to do, and may refer you to another service for treatment. 

Accident & Emergency (A&E)

There is no A&E department at West Berkshire Community Hospital.

If you have a more serious injury, please call 999.

Emergency

If you’re not sure if your illness or injury is serious enough, please call NHS 111 or our clinic before you visit us.

In an emergency, please call 999.

Minor Injuries we can provide care for

You must book via NHS 111 to access our service. Please do not arrive unless you have an appointment.

We can help with many different types of minor injuries, such as:

• Allergic reactions i.e., wasp stings
• Burns
• Cuts, including facial cuts
• Dislocated joints
• Eye injuries - We do provide care for minor eye injuries, but we may refer you to the Eye Casualty service provided by Royal Berkshire Hospital (RBH)

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• Foreign bodies, such as unwanted objects in ears, nose, throats
• Fractures
• Head and facial injuries
• Insect and animal bites
• Minor injuries after a road accident, for example neck strain, cuts, bruises, whiplash
• Sprains and strains   

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Exclusions

There are some injuries we are not able to help with.

Please contact NHS 111 or your GP for support. 

• Spinal and chest x-rays
• All minor illness e.g., earache, cystitis, tonsillitis, skin infections, abdominal pain (call NHS 111 or contact your own GP)
• Tick bites (please contact your own GP)

Some injuries may require an x-ray. Once we've assessed your injury, we'll let you know whether or not you need one.

Please bring the necessary paperwork when you're referred for your x-ray appointment.

Do not arrive for an x-ray unless you have an appointment.

X-ray service times

You must book via NHS 111 to access our service. Please do not arrive unless you have an appointment.

Walk-in patients will be asked to call NHS 111.

Call NHS 111 to make an appointment

Contact us if you have any questions.

Call 01635 273 508

If you have already seen your GP and have a referral letter, please bring it with you.

You can come to us between 8am and 10pm, Monday to Sunday.

If you’re in need of emergency help, call 999.  

Returning equipment

Please return crutches to us when you no longer need them.

Larger bits of equipment such as walking frames, tripods and commodes can’t be returned back to us.

If you have any questions about returning items, please call our collection team.

Call 0844 893 636 and press option 3

You must book via NHS 111 to access our service. Please do not arrive unless you have an appointment.

Our address

Minor Injuries Unit
West Berkshire Community Hospital, London Road, Benham Hill
Thatcham , Berkshire
RG18 3AS

Opening times

You can visit our Minor Injuries Unit at the following times.

You must book via NHS 111 to access our service. Please do not arrive unless you have an appointment. 

On Christmas day, our Minor Injuries Unit is open during the usual service times, from 8am to 10pm.

Parking

Parking including disabled parking is available at the hospital, but please be aware this is pay and display.

You can find full details about parking on our West Berkshire Community Hospital page

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