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Community Mental Health Survey 2023

Graphic showing a survey

Help us improve our adult and young people mental health services

We’re carrying out a survey to better understand your experiences with our Community Mental Heath (CMHT) services.

This is a national survey and last year nearly 15,000 people shared their views. The results have been crucial to improving the quality of care and people’s mental health care experiences.

We'll be randomly selecting individuals who've used our services to take part in the survey. Those selected will be contacted by the Care Quality Commission (CQC) through text message or letter asking them to opt in.

Things you need to know if you're selected to take part in the survey

Participation is voluntary and all answers are confidential. If you do not wish to take part, it will not affect your care.

You can decide not to take part or to answer only the questions you want to answer.

If you’re invited to take part, your name, phone number, and postal address will only be used by the researchers for this survey.

Your information will not be shared with anyone else, and all published data is anonymised. This means that no one will be able to tell who provided which answers.

The survey is being carried out by researchers from Berkshire Healthcare, the Care Quality Commission, and the Survey Coordination Centre at Picker.

View the 16 to 17 year old CMHT survey poster (pdf)

View the 16 to 17 year old opt-out survey poster (pdf)

View the Adult CMHT survey poster (pdf)

See the results

The results will be published on CQC’s website in Spring 2024.

Visit the CQC website to see the 2022 results

Contact our Patient Advice and Liaison Service (PALS) if you have any questions:

Email PALS@berkshire.nhs.uk

Visit our PALS service page

Find out more

Visit the CQC website