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Patient Information Point (PIP)

We can help you find the right service and information for your health and wellbeing needs, or for the people you’re looking after, such as:

  • Our services
  • Services in surrounding hospitals
  • NHS approved information leaflets and websites on health conditions and services
  • Details about transport options for appointments
  • Local and national support groups and communities 

We’re a team of trained volunteers based at West Berkshire Community Hospital (WBCH), opposite Reception.

Visit the West Berkshire Community Hospital (WBCH) page

You can visit us, or call or email us with your questions. 

Contact us

Call 01635 273 324

E-mail PIPenquiries@berkshire.nhs.uk

We regularly check our inbox, but only reply on work days. 

Call 999 if you need emergency help.

Contact our Mental Health Crisis Team (CRHTT) if you need urgent mental health support

Visit us

Benham Hill
London Road
Thatcham
Berkshire
RG18 3AS

Day Contact times
Monday 9.30am to 4.30pm
Tuesday 9.30am to 4.30pm
Wednesday 9.30am to 4.30pm
Thursday 9.30am to 4.30pm
Friday 9.30am to 1pm